Yes, you can request a new K-pop lightstick that is not available in the store, just contact me via the Contact page.

Write detail about it, what band/artist you need their lightsticks to be added. It will be really helpful if you provide reference images about it.

After I received the request I will work on it. It's usually available in the shop a week - a month after I received the request.

You can fill out a form on the Contact page or email me at royyanwijaya@live.com.

You can read a tutorial created by Payhip here. If the problem still persists, feel free to contact me from the Contact page.

You can pay directly with your card or PayPal. Visit this complete guide for more information.

I am sorry, you cannot get a refund, because you are purchasing digital files. You get what you buy. Please read carefully before making any payment :)